Frequestly asked questions
Frequently Asked Questions
  • How can I apply for a vacancy?
    From the recruitment homepage you can search for a vacancy by selecting the role you wish to apply for from the drop down menu. Alternatively you can search existing vacancies by clicking on the search vacancies button on the homepage.
  • How can I keep up to date with new vacancies?
    You can register on line to receive regular vacancy alerts, as well as visiting our careers site.
  • How will I benefit from registering my details?
    By registering your details, you will be able to maintain and update your details quickly.
  • I have forgotten my account password - what do I do?
    On the login page, click on the Login button and then click the ‘Forgot Password’ link. You will be asked to enter your email address and submit these details. You should then log onto your e-mail account to retrieve your password reminder.
  • Is there a limited time for filling in an application form online?
    As long as you complete and submit your application by the closing time on the closing date of the position there is no limit to how long you take to fill in your application. You can therefore take your time to complete the application form, save it and go back to finish it at your leisure.
    We also recommend that you compose your answers to longer questions, (i.e. those with free text areas) off-line in a word processing package and then copy and paste your answers into the form. This ensures that you can spell check your text and that you have a backup version of your answers.
  • How can I tell which questions within the application form are mandatory?
    Mandatory questions are marked with an asterisk (*).
  • Can I print off my application form to keep a copy for myself?
    Yes, you can print out a summary once you have fully completed any part (or all) of the application form.
  • How long will it take to process my application for a vacancy?
    After submitting your application, you will receive an acknowledgement email. Your application will be shortlisted following the closing date, and it is likely you will be notified of the outcome within 3 weeks. If you are successful, you will be invited for a first stage interview, however the length of this process is dependent on the job you have applied for.
  • How often are new vacancies advertised on the site?
    New vacancies are advertised on the site on an on-going basis. It is worth visiting the site regularly to make sure that you don’t miss out on any new vacancy opportunities. Alternatively you can register for specific vacancy alerts.
  • How will you keep in touch with me?
    If you have applied online and have included your e-mail address and contact telephone numbers, we will use one or both of these routes. If you have applied via another method, then it will be dependent on the information you have provided.
  • How long will my details remain on record?
    In compliance with GDPR, your details will remain on record for 12 months from the time of your last application. After 12 months, if you have not applied for any subsequent roles, your account data and all associated information held within the system is anonymised and cannot be retrieved.
  • Who has access to my data once I have registered?
    Your details will only be seen by the Recruitment Team and the Line Manager or recruitment panel responsible for the vacancy you have applied for, unless you are successful in securing a role then the registration form you have completed will be used to complete the on-boarding process including your contract of employment.
  • User IDs and passwords
    Your e-mail address will be your user ID and you will be asked to supply a password. It is important that you do not lose or forget these as you will need them to access your application form. To allow you as much flexibility as possible, you can revisit your form as many times as you need to before submitting it. It is not necessary to complete the application form in one visit. If, at any time, you want to change your password click on the ‘Settings’ option on your candidate portal.